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Common purpose / Safety systems

Learning from harm

Investigations are slow, defensive, or not done at all. The repeated ask is a system that investigates well, shares the learning, and checks that action happened.

20 reviews · 23 recommendations

Reviews, most recent first

  1. Ongoing
    Lampard Inquiry

    Baroness Kate Lampard

  2. 2026
    Amos maternity investigation

    Baroness Valerie Amos

  3. 2026
    Ockenden, Nottingham

    Donna Ockenden

  4. 2026
    Thirlwall Inquiry

    Lady Justice Thirlwall

  5. 2025
  6. 2025
  7. 2024
    Cass review

    Dr Hilary Cass

  8. 2022
    East Kent maternity

    Dr Bill Kirkup

  9. 2022
    Ockenden, Shrewsbury

    Donna Ockenden

  10. 2019
    NHS Patient Safety Strategy

    NHS England and NHS Improvement

  11. 2018
    Gosport

    Bishop James Jones

  12. 2018
    Hyponatraemia Inquiry

    Mr Justice O'Hara

  13. 2018
    Williams review

    Professor Sir Norman Williams

  14. 2016
    Better Births

    Baroness Cumberlege

  15. 2015
  16. 2015
    Morecambe Bay

    Dr Bill Kirkup

  17. 2013
    Berwick review

    Professor Don Berwick

  18. 2013
    Francis public inquiry

    Sir Robert Francis KC

  19. 2005
    Shipman Inquiry

    Dame Janet Smith

  20. 1994
    Clothier (Allitt)

    Sir Cecil Clothier

What they asked for

  1. Lampard InquiryOngoingAwaiting response

    No final recommendations have been published. Interim recommendations on observation, monitoring technology and resuscitation were under consideration after the October 2026 hearings, and had not been issued by 21 October 2026.

    To be determined

  2. Amos maternity investigation2026Awaiting response

    Improve the quality and transparency of investigations, and show that learning is acted on.

    DHSC, NHS England and CQC

  3. Ockenden, Nottingham2026Awaiting response

    Fund the Patient Safety Incident Response Framework properly, and build a learning culture that families can recognise as compassionate.

    NHS England and trusts

  4. Thirlwall Inquiry2026Awaiting response

    Apply sudden-unexpected-death procedures to babies who have never left hospital, and shorten the paperwork.

    NHS England and DHSC

  5. Thirlwall Inquiry2026Awaiting response

    Create a panel of independent clinical experts who can be sent quickly when harm by an individual is suspected.

    DHSC

  6. Thirlwall Inquiry2026Awaiting response

    Give medical examiners a clear neonatal checklist, and review whether their funding is adequate in 2027.

    National Medical Examiner and DHSC

  7. Thirlwall Inquiry2026Awaiting response

    Ask the National Audit Office to audit whether statutory inquiry recommendations are implemented, starting by September 2027.

    Government and the National Audit Office

  8. Rebuild the National Quality Board so that it owns a quality strategy and a way to collect, prioritise and track recommendations.

    DHSC and NHS England

  9. Keep HSSIB as a specialist investigation function, hosted inside CQC, with its independence from providers protected.

    DHSC

  10. Scottish Hospitals Inquiry2025Awaiting response

    The final report is expected to cover water, ventilation, infection and the current safety of the Glasgow hospitals, and to recommend how future NHS infrastructure projects avoid the same mistakes.

    Scottish Government

  11. Cass review2024In progress

    Build a research and data infrastructure so outcomes are actually followed up.

    NHS England and NIHR

  12. East Kent maternity2022Not implemented

    Stop commissioning new recommendation lists as a substitute for implementing the old ones.

    Government and NHS England

  13. Ockenden, Shrewsbury2022Partly done

    Investigate incidents properly and share the learning across the local system.

    Trusts and ICBs

  14. Replace the old serious-incident process with a response framework based on learning.

    NHS providers

  15. Williams review2018Partly done

    Improve the quality of expert advice to coroners and prosecutors in healthcare cases.

    Government

  16. Better Births2016Partly done

    Make rapid, multi-professional learning from incidents routine.

    Local maternity systems

  17. Investigate deaths of people with a learning disability or mental illness to the same standard as other unexpected deaths.

    NHS trusts

  18. Morecambe Bay2015Partly done

    Investigate deaths and serious harm with a standard that looks for system failure, not a narrative that protects the unit.

    NHS trusts

  19. Berwick review2013Partly done

    Make the NHS a learning system, with patients and carers in the work of improvement.

    NHS

  20. Francis public inquiry2013Partly done

    Treat complaints as a way the organisation learns, with board ownership.

    NHS providers

  21. Shipman Inquiry2005Partly done

    Reform death certification so that deaths are scrutinised by someone independent of the doctor.

    Government

  22. Clothier (Allitt)1994Partly done

    Investigate unexpected child deaths with the right pathology, and give consultants the post-mortem findings.

    Hospitals and coroners

  23. Clothier (Allitt)1994Partly done

    Use one written route for reporting serious incidents, so fragments of evidence are assembled.

    Hospitals

Learning from harm · Seagry Recommendations Hub