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Common purpose / People and culture

Leadership and boards

Boards are repeatedly found to have missed signals, preferred reassurance, or put reputation ahead of patients. The ask is for boards that can see harm and act on it.

29 reviews · 24 recommendations

Reviews, most recent first

  1. 2026
    Ockenden, Nottingham

    Donna Ockenden

  2. 2026
    Thirlwall Inquiry

    Lady Justice Thirlwall

  3. 2025
  4. 2025
  5. 2024
    COVID Inquiry, Module 1

    Baroness Hallett

  6. 2024
    Darzi investigation

    Lord Darzi of Denham

  7. 2024
    Dash review of CQC

    Dr Penny Dash

  8. 2024
    Shanley review, Edenfield

    Professor Oliver Shanley

  9. 2023
    Hewitt review

    Rt Hon Patricia Hewitt

  10. 2022
    East Kent maternity

    Dr Bill Kirkup

  11. 2022
    Messenger review

    General Sir Gordon Messenger and Dame Linda Pollard

  12. 2022
    Neurology Inquiry (Watt)

    Brett Lockhart KC

  13. 2019
    Richards screening review

    Professor Sir Mike Richards

  14. 2018
  15. 2016
    Wachter review

    Professor Robert Wachter

  16. 2015
    Freedom to Speak Up

    Sir Robert Francis KC

  17. 2015
  18. 2015
    Rose review

    Lord Rose

  19. 2015
    Savile NHS lessons

    Kate Lampard and Ed Marsden

  20. 2014
    Dalton review

    Sir David Dalton

  21. 2013
    Clwyd-Hart review

    Rt Hon Ann Clwyd MP and Professor Tricia Hart

  22. 2013
    Francis public inquiry

    Sir Robert Francis KC

  23. 2013
    Keogh review

    Sir Bruce Keogh

  24. 2008
    Darzi review 2008

    Lord Darzi of Denham

  25. 2005
    Kerr/Haslam

    Nigel Pleming KC

  26. 2003
  27. 2001
    Alder Hey (Redfern)

    Michael Redfern KC

  28. 2001
    Bristol Royal Infirmary

    Professor Sir Ian Kennedy

  29. 1994
    Clothier (Allitt)

    Sir Cecil Clothier

What they asked for

  1. Ockenden, Nottingham2026Awaiting response

    Set a national standard for labour-ward coordinators, including feedback on how their behaviour affects the team.

    Trusts

  2. Thirlwall Inquiry2026Awaiting response

    Make boards monitor every child and baby death, with a fixed route to escalate a worrying trend.

    Hospital trusts

  3. Rebuild the National Quality Board so that it owns a quality strategy and a way to collect, prioritise and track recommendations.

    DHSC and NHS England

  4. Keep rebuilding CQC as the principal quality regulator, with sector-specific assessment and a harder look at boards.

    CQC

  5. Put accountability for the quality of care back onto commissioners and providers.

    ICBs and providers

  6. The interim report's 11 recommendations addressed ventilation failures and NHS Lothian governance. The Scottish Government accepted all 11.

    Scottish Government and NHS boards

  7. Dash review of CQC2024In progress

    Restore a clear view of provider quality that boards, ICBs and the public can use.

    CQC

  8. Rebuild leadership and culture so that abuse is not explained away as a difficult ward.

    The trust and NHS England

  9. Hewitt review2023Not publicly clear

    Give ICSs real freedom where they can show capability, and intervene where they cannot.

    NHS England

  10. Messenger review2022Partly done

    Introduce one set of behaviour-based standards and appraisal for managers.

    NHS England

  11. Messenger review2022Partly done

    Make collaborative leadership across organisational boundaries a requirement, not a preference.

    ICBs and providers

  12. Give boards a clearer duty to act on outlier clinical practice and to recall patients promptly.

    Department of Health, Northern Ireland

  13. Give screening a single senior owner and replace obsolete IT.

    NHS England

  14. Wachter review2016Partly done

    Fund and phase hospital digitisation, with chief clinical information officers in post.

    NHS England

  15. Freedom to Speak Up2015Not publicly clear

    Ask the Secretary of State to report regularly on whether speaking up is getting safer.

    Government

  16. Report those investigations to the board.

    Trust boards

  17. Rose review2015Partly done

    Build an NHS leadership academy offer that reaches operational managers, not only the board.

    NHS

  18. Rose review2015Not implemented

    Simplify the instructions the centre sends to trusts so leaders can lead.

    Department of Health and NHS England

  19. Dalton review2014Partly done

    Give successful organisations a practical route to support or take on weaker ones.

    NHS England and government

  20. Dalton review2014Not publicly clear

    Judge any new form by whether it improves care, not by the transaction itself.

    Boards

  21. Clwyd-Hart review2013Partly done

    Make boards own complaint themes, and publish what they changed.

    Hospital trusts

  22. Francis public inquiry2013Partly done

    Apply a fit and proper person test to NHS directors.

    Government

  23. Darzi review 20082008Partly done

    Give clinicians a leading role in designing local services.

    NHS

  24. Victoria Climbié2003Partly done

    Create a single local line of accountability for children's safeguarding.

    Government and local services