Common purpose / People and culture
Leadership and boards
Boards are repeatedly found to have missed signals, preferred reassurance, or put reputation ahead of patients. The ask is for boards that can see harm and act on it.
29 reviews · 24 recommendations
Reviews, most recent first
- 2026Ockenden, Nottingham
Donna Ockenden
- 2026Thirlwall Inquiry
Lady Justice Thirlwall
- 2025Dash review of the safety landscape
Dr Penny Dash
- 2025Scottish Hospitals Inquiry
Lord Brodie
- 2024COVID Inquiry, Module 1
Baroness Hallett
- 2024Darzi investigation
Lord Darzi of Denham
- 2024Dash review of CQC
Dr Penny Dash
- 2024Shanley review, Edenfield
Professor Oliver Shanley
- 2023Hewitt review
Rt Hon Patricia Hewitt
- 2022East Kent maternity
Dr Bill Kirkup
- 2022Messenger review
General Sir Gordon Messenger and Dame Linda Pollard
- 2022Neurology Inquiry (Watt)
Brett Lockhart KC
- 2019Richards screening review
Professor Sir Mike Richards
- 2018Liverpool Community Health
Dr Bill Kirkup
- 2016Wachter review
Professor Robert Wachter
- 2015Freedom to Speak Up
Sir Robert Francis KC
- 2015Mazars, Southern Health
Mazars
- 2015Rose review
Lord Rose
- 2015Savile NHS lessons
Kate Lampard and Ed Marsden
- 2014Dalton review
Sir David Dalton
- 2013Clwyd-Hart review
Rt Hon Ann Clwyd MP and Professor Tricia Hart
- 2013Francis public inquiry
Sir Robert Francis KC
- 2013Keogh review
Sir Bruce Keogh
- 2008Darzi review 2008
Lord Darzi of Denham
- 2005Kerr/Haslam
Nigel Pleming KC
- 2003Victoria Climbié
Lord Laming
- 2001Alder Hey (Redfern)
Michael Redfern KC
- 2001Bristol Royal Infirmary
Professor Sir Ian Kennedy
- 1994Clothier (Allitt)
Sir Cecil Clothier
What they asked for
Set a national standard for labour-ward coordinators, including feedback on how their behaviour affects the team.
Trusts
Make boards monitor every child and baby death, with a fixed route to escalate a worrying trend.
Hospital trusts
Rebuild the National Quality Board so that it owns a quality strategy and a way to collect, prioritise and track recommendations.
DHSC and NHS England
Keep rebuilding CQC as the principal quality regulator, with sector-specific assessment and a harder look at boards.
CQC
Put accountability for the quality of care back onto commissioners and providers.
ICBs and providers
The interim report's 11 recommendations addressed ventilation failures and NHS Lothian governance. The Scottish Government accepted all 11.
Scottish Government and NHS boards
Restore a clear view of provider quality that boards, ICBs and the public can use.
CQC
Rebuild leadership and culture so that abuse is not explained away as a difficult ward.
The trust and NHS England
Give ICSs real freedom where they can show capability, and intervene where they cannot.
NHS England
Introduce one set of behaviour-based standards and appraisal for managers.
NHS England
Make collaborative leadership across organisational boundaries a requirement, not a preference.
ICBs and providers
Give boards a clearer duty to act on outlier clinical practice and to recall patients promptly.
Department of Health, Northern Ireland
Give screening a single senior owner and replace obsolete IT.
NHS England
Fund and phase hospital digitisation, with chief clinical information officers in post.
NHS England
Ask the Secretary of State to report regularly on whether speaking up is getting safer.
Government
Report those investigations to the board.
Trust boards
Build an NHS leadership academy offer that reaches operational managers, not only the board.
NHS
Simplify the instructions the centre sends to trusts so leaders can lead.
Department of Health and NHS England
Give successful organisations a practical route to support or take on weaker ones.
NHS England and government
Judge any new form by whether it improves care, not by the transaction itself.
Boards
Make boards own complaint themes, and publish what they changed.
Hospital trusts
Apply a fit and proper person test to NHS directors.
Government
Give clinicians a leading role in designing local services.
NHS
Create a single local line of accountability for children's safeguarding.
Government and local services
